Legal & Information

Privacy Policy

This policy describes what personal information we collect when you use Namma Pooja Sannidhi, why we collect it, and the choices you have.

Last updated: [To be confirmed: publication date]

Draft for review. Passages marked “[To be confirmed]“ are placeholders where business-specific information is still required. This page must be reviewed and completed before it is published.

Information we collect

Account information you provide when registering: name, phone number, WhatsApp number, city, pincode, address, gender, date of birth, email address, and password.
Booking information — the pooja and package you choose, your preferred dates and time, the address the pooja will be performed at, guest count, and any notes you add.
Saved addresses you choose to keep in your account for faster booking.
Enquiries you send us — such as the name, phone number, and preferred date submitted through the “Planning a Pooja?” form, and messages sent through the Contact page.
Technical information collected automatically when you use the site. [To be confirmed: confirm exact categories (logs, device, IP, etc.)]

How we use your information

To create and manage your account, including email verification.
To process bookings, arrange for the purohit, and let you track or cancel your bookings.
To respond to your enquiries and support requests.
To send transactional messages about your account or bookings. [To be confirmed: any marketing communications — confirm and describe opt-in]
To keep the service secure and improve it. [To be confirmed: confirm improvement/analytics purposes]

How we share information

We share booking details only with those needed to perform your service — for example, the purohit assigned to your booking receives the venue and ceremony details. We do not sell your personal information. [To be confirmed: complete list of processors (hosting, payment provider, SMS/email vendors) before publication]

Session and storage

Sign-in is maintained with a secure session, and your browser may keep a signed-in state between page loads so you are not repeatedly asked to log in. You can end your session at any time by logging out. See our Cookie Policy for more detail.

Data retention

We keep personal information for as long as your account is active and as needed to provide the service, plus any legally required retention period. [To be confirmed: specific retention periods and deletion rules]

Your rights

You can view and update most of your profile information and manage your saved addresses directly in your account. You may also request access to, correction of, or deletion of your personal information. [To be confirmed: the formal process for access/deletion requests and any identity verification step]

Security

We use reasonable technical and organisational measures to protect your personal information. [To be confirmed: specific measures / certifications, if any, to be confirmed]

Children

The service is not directed at children under 18, and we do not knowingly collect information from them. [To be confirmed: confirm minimum age policy]

Changes to this policy

We may update this policy; the “Last updated” date at the top of this page will be revised when that happens.

Contact us

Privacy questions can be sent through our Contact page. [To be confirmed: dedicated privacy contact email / postal address]